Effective citizen engagement in city affairs is the cornerstone to good urban governance. It is essential for the city to be appropriately connected to citizens for them to be actively involved in decision-making processes. Tapping into the demographic and digital dividend of Harare, we developed a mobile application that enables the citizens to engage with the municipality in real-time.


To influence municipal policies based on real facts, we established the first-ever Local Urban Observatory in Zimbabwe. The Urban Observatory is an interactive exhibit that helps cities get a bird’s eye view of their situation and their needs, thus prioritizing resources to thematic areas of great impact to citizen’s well being.



Re-defining urban governance in developing cities requires bringing on board all city actors in suggesting fresh and progressive thinking towards inclusive and sustainable cities. With current urban information from the Urban Observatory and citizen input from the mobile application, we convene workshops to help develop municipal policy briefs that are citizen driven.

Recent News

Pirate Taxis outlawed

Using pirate taxis and hanging from a moving vehicle are now punishable offences in Harare following amendments of the Harare Traffic Bi-Law (Amendment of 2016). "No person travelling upon any auto-cycle, motor vehicle, omnibus, pedal cycle, public service vehicle,...

HarareYangu (SHAPE Project) featured in Youth Solutions Report

NEW YORK, January 31 -- The first edition of the Youth Solutions Report, which identifies 50 youth-led projects aiming to solve the world’s toughest problems, was released today at the United Nations Headquarters in New York. The report, produced by the youth...